Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("AUP") sets forth the rules and guidelines for using RobotSense.io's services ("Service"). This AUP is part of our Terms and Conditions and applies to all users of the Service.

By using the Service, you agree to comply with this AUP. Violation of this policy may result in suspension or termination of your access to the Service, with or without notice.

2. Prohibited Activities

You may not use the Service to engage in, facilitate, or promote any of the following activities:

2.1 Illegal Activities

• Violating any applicable local, state, national, or international law or regulation
• Infringing on intellectual property rights, including copyrights, trademarks, patents, or trade secrets
• Engaging in fraud, identity theft, or money laundering
• Distributing malware, viruses, ransomware, or other malicious code
• Hacking, phishing, or attempting unauthorized access to systems or data
• Stalking, harassment, or threatening behavior toward any individual or entity

2.2 Abusive Behavior

• Harassing, bullying, intimidating, or discriminating against others
• Posting or transmitting hateful, violent, or sexually explicit content
• Impersonating any person or entity, or falsely representing your affiliation
• Doxxing (publishing private information about individuals without consent)
• Engaging in spam, unsolicited advertising, or mass messaging

2.3 System Abuse

• Attempting to gain unauthorized access to the Service, servers, networks, or user accounts
• Probing, scanning, or testing the vulnerability of any system or network
• Breaching or circumventing authentication, security, or access controls
• Interfering with or disrupting the Service, servers, or networks
• Launching denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
• Using automated scripts, bots, or scrapers to access the Service beyond API limits
• Overloading the Service's infrastructure through excessive requests or resource consumption

2.4 Data Misuse

• Scraping, harvesting, or collecting user data without authorization
• Selling, trading, or redistributing data obtained through the Service
• Using the Service to build or train competing products or services
• Reverse engineering, decompiling, or disassembling any part of the Service
• Removing, obscuring, or altering any proprietary notices or attribution

2.5 API Abuse

• Exceeding API rate limits or usage quotas without authorization
• Sharing API keys publicly or with unauthorized parties
• Using multiple accounts to circumvent usage limits
• Failing to implement proper error handling and retry logic with exponential backoff
• Caching API responses beyond recommended time-to-live (TTL) values
• Making unnecessary or redundant API calls when cached data is available

2.6 Content Violations

• Posting false, misleading, or deceptive information
• Distributing content that violates privacy rights or contains personal data without consent
• Sharing content that promotes violence, terrorism, or illegal activities
• Publishing content that infringes on others' intellectual property rights
• Using the Service to host or distribute pirated software, media, or other copyrighted materials

2.7 Commercial Misuse

• Reselling access to the Service without a valid reseller agreement
• Using a free or trial account for commercial purposes without upgrading
• Sharing a single account among multiple users or organizations
• Using the Service to provide competing bot detection or verification services

3. Responsible Use Guidelines

To ensure a positive experience for all users, we encourage you to:

• Respect rate limits: Stay within your subscription tier's API limits and implement proper rate limiting
• Cache effectively: Cache API responses appropriately to minimize unnecessary requests
• Handle errors gracefully: Implement exponential backoff and retry logic for failed requests
• Secure your credentials: Keep API keys, passwords, and access tokens confidential
• Report issues: Notify us promptly of any bugs, vulnerabilities, or suspicious activity
• Provide attribution: When displaying our data publicly, credit RobotSense.io as the source
• Be truthful: Provide accurate information during registration and in your communications
• Respect privacy: Comply with data protection laws and obtain necessary consents when collecting data

4. Security Best Practices

To protect your account and the Service, you should:

• Use strong, unique passwords and enable two-factor authentication (if available)
• Keep your software, libraries, and dependencies up to date
• Never share your account credentials or API keys
• Store API keys securely using environment variables or secret management systems
• Rotate API keys periodically and immediately if compromised
• Use HTTPS/TLS for all API communications
• Implement proper input validation and output encoding in your applications
• Monitor your account activity for suspicious behavior
• Report security vulnerabilities responsibly through our security contact

5. Reporting Violations

If you become aware of any violation of this AUP or suspect abuse of the Service, please report it immediately through our website contact options.

When reporting violations, please provide as much detail as possible, including:

• Description of the violation
• Date and time of the incident
• URLs, screenshots, or other evidence
• Any relevant account information (without compromising privacy)

6. Consequences of Violations

Violations of this AUP may result in one or more of the following actions, at our sole discretion:

• Warning: Written notice of the violation with a request to cease the activity
• Temporary suspension: Temporary restriction of access to the Service
• Account termination: Permanent closure of your account and deletion of data
• API key revocation: Immediate revocation of API access
• Legal action: Referral to law enforcement or pursuit of civil remedies
• No refund: No refund of fees paid for subscription services

The severity of the consequence depends on factors such as:

• The nature and severity of the violation
• Whether the violation was intentional or accidental
• Your history of compliance with this AUP
• The impact on other users or our Service
• Whether the violation poses a security or legal risk

7. Investigation and Cooperation

We reserve the right to investigate suspected violations of this AUP. During an investigation, we may:

• Review your account activity, logs, and usage patterns
• Temporarily restrict or suspend access to prevent further harm
• Request additional information or documentation from you
• Cooperate with law enforcement and regulatory authorities
• Preserve evidence and account data as required by law

You agree to cooperate fully with any investigation and provide requested information promptly.

8. No Monitoring Obligation

While we reserve the right to monitor use of the Service for compliance with this AUP, we are not obligated to do so. We do not actively monitor all user activity, and the absence of enforcement action does not constitute approval or waiver of our rights.

9. Indemnification

You agree to indemnify and hold RobotSense.io harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of this AUP or your use of the Service in a manner inconsistent with our Terms and Conditions.

10. Changes to This Policy

We may update this AUP from time to time to reflect changes in our practices, legal requirements, or to address new types of abuse. Material changes will be communicated using one or more of the following methods: posting on our website, email notification, or a prominent notice on our Service. Your continued use of the Service after such changes constitutes acceptance of the updated AUP.

11. Contact Information

If you have questions about this Acceptable Use Policy, please contact us.